All orders ship from Ink Style Clothing, the Netherlands. All orders placed on this site are subject to product availability and will be shipped according to Ink Style Clothing shipping policies.
We are not responsible for lost, stolen, or damaged packages. If you require special services such as faster shipping method, signature upon delivery, insurance, please contact us at firstname.lastname@example.org prior to placing your order to make payment arrangements for those services.
Processing and shipping times
Orders for in stock items usually ship in 3-5 business days. When you place your order, please allow time for processing in addition to the time it takes for the package to get to you once it has shipped. Once your order is shipped you will receive an email with any tracking information available – you can check order status by logging into your account. Please be sure that you correctly type your email when signing up for an account or placing your order.
Keep in mind that shipper service guarantee are suspended if delays are caused by bad weather or other disasters. We cannot refund shipping fees if your package arrives late due to any shipping delays along the package route. We cannot refund shipping fees if your package does not arrive or is delivered to another address due to customer mistyping their own information upon ordering.
We may not be able to ship to hotels, some mail forwarders and/or PO boxes depending on the location or if there are known issues with the location. Shipping may not be available to all locations.
International orders are shipped using Deutsche Post. For postal orders, the packages are handed off to your country’s postal service for ‘door-to-door’ delivery.
Deutsche Post comes with tracking and is insured. It is more expensive but has expedited brokerage which means your package will zip through customs and has the added protection of $100 free insurance coverage. We’ve rarely had an express package lost (although sometimes it will be returned if the destination address is wrong), and it is recommended for international packages.
TAXES & DUTIES
• All custom fees, taxes and duties are the sole responsibility of the customer.
• The value of our package will be listed directly on your package or transmitted digitally as required by custom authorities.
• The release of your package is at the sole discretion of custom agents.
Due to customs processing, some packages may be delayed delivery.
Our shipping system is completely automated, and we cannot falsify customs forms. The customs forms will accurately describe the contents and cost of your order. We cannot mark orders as “gift”, “sample”, “educational” or lower the values.