RETURN POLICY – SHOP ORDERS
Shop orders contain any of the following items:
- Tattoo clothing for tattoo artists or tattoo addicts
If you have any questions about an item that you wish to order or are unclear if the item you wish to order is considered a custom item please contact us at firstname.lastname@example.org to ask any questions that you may have PRIOR to placing your order.
RETURN POLICY – INK STYLE CLOTHING
Conditions for returns/exchanges:
• All items must be returned in a new, unworn, and unwashed condition and free of pet hair and smoke. All original tags and accessories, patches, accents, embellishments, buttons, zippers, etc. must still be attached.
• If you believe you have received a defective item, please contact us within 5 business days of the original shipment date. We cannot be responsible for items damaged in shipping or by recipient.
Ink Style Clothing does not accept items back for refunds – only exchanges. There are 3 reasons why we will accept an exchange:
1. The size of the item shipped does not match the invoice
2. The wrong item was shipped
3. The item was defective
If we shipped you a defective item, you must notify us within 5 business days of receiving the item in order to qualify for an exchange. If you do not provide us with proper notification within the allotted timeframe, we will not authorize your exchange. We do not refund shipping costs on exchanges unless we made an error. If we do make an error, we will refund your shipping costs up to € 9.99. All returns for exchanges are to be packed in the original packaging we shipped the items to you if available. Please include the original invoice (photocopy is ok) with the reason for exchange written on the invoice. We are not responsible for lost, stolen, or damaged packages. Once your package has been received and is processed you will be notified via email when it’s shipped back to you. You are responsible for any shipping costs back to us including insurance. Custom items are not refundable. Please ask any questions prior to purchasing your item at email@example.com.
Please follow our return guidelines shown above when returning your product for exchange. Please note on the packing slip the item you are exchanging, the desired item, and the reason for exchange. For best results, please contact our customer service at firstname.lastname@example.org so we may assist you in getting the correct size or item. Our stock changes frequently, contacting us prior to your exchange is the best way to insure we have your desired exchange item in stock.
• Exchanges must be initiated within 5 business days of delivery date.
• The customer pays for shipping of the exchange back to our warehouse.
• We are not responsible for loss/damage in shipment. Please insure your items.
• Exchanges are shipped back to the customer using ground shipment.
• Shipment of your exchanged merchandise from our warehouse is paid by you unless we made an error with your original order.
Send your return or exchange to:
Ink Style Clothing
Geert Valckeshof 19
9351 RV, Leek, The Netherlands
We can only accept returns/exchanges for merchandise purchased on Inkstyleclothing.com. For all other purchases, please contact the company where you originally purchased the item. Inkstyleclothing.com cannot accept returns/exchanges for items purchased at Ink Style Clothing retail dealers. Ink Style Clothing retail dealers cannot accept returns/exchanges for items purchased online at Inkstyleclothing.com or from any other online or third party Ink Style Clothing clothing resellers.
Clearance sale items, flash sale items and gift cards
Clearance sale items, flash sale items and gift cards are not eligible for returns or exchanges.
We do not refund original shipping costs on returns or exchanges.
International orders sent back due to not being claimed from customs, refused or non-payment of Duty/VAT are refunded at 50% of the product cost (for non-custom made items, custom items are not refunded) when the package arrives back at the shop. Shipping costs are not refunded on international returns. Unclaimed, refused or non-payment international packages can take up to 6 months to return back to our shop due to the nature of these returns.
Return policy abuse
Ink Style Clothing reserves the right to refuse service to any customer that abuses our return policy.